Help with your Elvoro service.
Reach the team with a question, an update or something you need resolved.
Find your next step.
How do I update my Strategic AI Agent?
Open the secure settings link in any of your briefing messages. You can update your research priorities, delivery preferences and subscription there. If you cannot find your link, email support@elvoro.com with your account ID, if available, or the channel and destination where you receive your briefing.
Where can I review my finished video?
When your video is ready, we send your private client link to your contact email. Use that page to review the production and send your approval or feedback. It also includes your X campaign details when that service is part of your project. For changes to your brief, contact your Elvoro team.
Who handles my marketing or account setup?
Your Elvoro contact is the best person for priorities, account access and ongoing work. You can also reach client services, who will connect your request with the team responsible for your engagement.
How do I get help with a payment or subscription?
Email client services with your receipt or invoice number, if available, and a brief description of the issue. We will help you resolve it or find the relevant billing controls.